FAQ

Getting started

A beginner's guide to identity verification
Published on 25 Sept 2023Updated on 17 Nov 20256,325
How do I make a deposit? (app)
Published on 22 Aug 2023Updated on 12 Nov 2025137,321
OKX Beginner's Guide
Published on 20 Mar 2023Updated on 17 Nov 20251,597
How do I link an authenticator app?
Published on 29 Aug 2023Updated on 8 Sept 202515,012
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 17 Nov 20255,167
Why hasn't my deposit been credited?
Published on 1 Sept 2023Updated on 12 Nov 202513,315
Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 17 Nov 202519,452
Do I need to pay fees for deposit and withdrawal?
Published on 1 Jun 2023Updated on 12 Nov 20255,428
What's demo trading and how do I use it?
Published on 12 Dec 2023Updated on 5 Nov 2025898
What's OKX Web3 wallet?
Published on 5 Sept 2023Updated on 17 Nov 202599,474
How do I create/import an OKX wallet?
Published on 24 Aug 2023Updated on 17 Nov 20253,634
What's a private key/seed phrase?
Published on 24 Aug 2023Updated on 15 Oct 20252,471
How do I manage my assets in my OKX wallet? (app)
Published on 25 Sept 2023Updated on 17 Nov 202516,722
What should I do if I forget my OKX wallet password?
Published on 28 Oct 2022Updated on 17 Nov 202512,385
OKX wallet FAQ
Published on 24 Aug 2023Updated on 17 Nov 20252,824

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