FAQ

Deposit and withdrawal

How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on Nov 27, 2025988
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on Jan 5, 20261,861
How do I check my deposit progress?
Published on Aug 13, 2023Updated on Jan 7, 20268,665
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Nov 12, 2025401
What's USDT0 and how do I use it?
Published on Sep 12, 2025Updated on Dec 4, 202514
How do I deposit USD with Bank transfer (ACH)?
Published on Jan 10, 2025Updated on Dec 3, 20252
What could be the reasons your transaction isn't visible?
Published on Oct 17, 2024Updated on Sep 3, 20251,452
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Dec 12, 202585
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Dec 31, 202555
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Nov 12, 2025916
What should I do if I deposit to the wrong address?
Published on Oct 15, 2024Updated on Sep 3, 2025217
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Sep 8, 2025329
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Nov 12, 2025166
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on Jan 13, 2026413
How do I deposit USD with U.S. Domestic wire transfer?
Published on Feb 5, 2025Updated on Dec 23, 20256

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